Returns & Exchanges
We want you to love your Jaded London pieces, but if you're not completely satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are returned in their original condition with tags attached and in their original packaging.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Refund or Exchange
Select whether you would like a refund to your original payment method or an exchange for a different size or color.
- 3.Pack and Label
Securely package your items and print the prepaid shipping label provided by the portal, ensuring all previous shipping labels are covered.
- 4.Drop Off and Track
Drop off your package at the nearest authorized courier location and keep your tracking receipt until your refund has been processed.
