Returns & Exchanges

We want you to love your Jaded London pieces, but if you're not completely satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are returned in their original condition with tags attached and in their original packaging.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Refund or Exchange

  Select whether you would like a refund to your original payment method or an exchange for a different size or color.

• 3.
  Pack and Label

  Securely package your items and print the prepaid shipping label provided by the portal, ensuring all previous shipping labels are covered.

• 4.
  Drop Off and Track

  Drop off your package at the nearest authorized courier location and keep your tracking receipt until your refund has been processed.